Return Policy

Return Policy:

At Smith’s Home Furnishings, your satisfaction is our top priority. We strive to provide you with the best possible shopping experience and understand that, on occasion, a purchase may not meet your expectations.

General Returns

  • Merchandise purchased from the showroom floor may be returned within 2 business days of purchase.

  • Returns are eligible for store credit or exchange only.

  • All returned items must be in pristine, showroom condition.

Mattresses & Foundations

  • For health and safety reasons, mattresses and foundations that have been removed from their original factory-sealed packaging are not eligible for return or exchange.

Special Orders

  • Special orders require a 50% deposit at the time of purchase, with the remaining balance due upon the merchandise’s arrival at the store.

  • Because these items are customized specifically for you, special orders are final sale. No cancellations, returns, or exchanges will be accepted.